Terms of Service

1. Welcome to Airproxy!

This page explains our terms of use. When you use AirProxy, you're agreeing to all the rules on this page. Some of them need to be expressed in legal language, but we've done our best to offer you clear and simple explanations of what everything means — hence the brief summaries in these blue boxes. The summaries, for the record, are not part of the official legal terms.

Welcome to AirProxy. By using this website (the “Site”) offered by AirProxy di Diego Sinigaglia (together with its parents, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors — collectively, “AirProxy,” “we,” or “us”), you're agreeing to these legally binding rules (the “Terms”). You're also agreeing to our Privacy Policy, Cookie Policy, Payment Verification Policy and agree that you are responsible for compliance with any applicable local laws.

We may change these terms from time to time. If we do, we'll let you know about any material changes, either by notifying you on the Site or by sending you an email. New versions of the terms will never apply retroactively — we'll tell you the exact date they go into effect. If you keep using AirProxy after a change, that means you accept the new terms.

2. About Creating an Account

To sign up for a AirProxy account, you need to be 18 or over. You're responsible for your account and all the activity on it.

You can browse AirProxy website without registering for an account. But to use our paid services you'll need to register, choose an account name, and set a password. When you do that, the information you give us has to be accurate and complete. Don't use either invalid or someone else's e-mail as this will diminish your account security.

You're responsible for all the activity on your account, and for keeping your password confidential. If you find out that someone's used your account without your permission, you should report it to info@airproxy.io.

To sign up for an account, you need to be at least 18 years old, or old enough to form a binding contract where you live.

3. Things You Definitely Shouldn't Do

This section is a list of things you probably already know you shouldn't do — break laws, abuse people, steal data, hack other people's computers, interfere with the proper working of web services, and so on. Please behave yourself. Don't do this stuff.

We expect all of our users to behave responsibly and help keep this a nice place. Don't do any of these things on the Site and in the Services:

  • Don't break the law. Don't take any action that infringes or violates other people's rights, violates the law, or breaches any contract, legal duty or terms of service you have toward anyone.
  • Don't spam. Don't distribute unsolicited or unauthorized advertising or promotional material, or any junk mail, spam, or chain letters. Don't run mail lists, listservs, or any kind of auto-responder or spam on or through the Site.
  • Don't harm anyone's computer. Don't distribute software viruses, or anything else (code, films, programs) designed to interfere with the proper function of any software, hardware, or equipment on the Site (whether it belongs to airproxy or another party).

We also need to make sure that the Site is secure and our systems function properly. So don't do any of these things — most of which boil down to “don't mess with our system or services we cooperate with.”

  • Don't try to interfere with the proper workings of the Services.
  • Don't bypass any measures we've put in place to secure the Services.
  • Don't try to damage or get unauthorized access to any system, data, password, or other information, whether it belongs to airproxy or another party.
  • Don't take any action that imposes an unreasonable load on our infrastructure, or on our third-party providers. (We reserve the right to determine what's reasonable, contact us at info@airproxy.io if unsure)
  • Don't use any kind of software or device (whether it's manual or automated) to “crawl” or “spider” any part of the Site.
  • Don't take apart or reverse engineer any aspect of the Services in an effort to access things like source code, underlying ideas, or algorithms.
  • Don't use an excessive amount of data on the proxies (we reserve the right to determine what is deemed an abuse of the terms)
  • Don't use our proxy service to access PayPal and Stripe services. They are our payment processors and you must comply to their ToS to use our service.
4. Stuff We Don't Do and Aren't Responsible For

We don't oversee what users are using the Services for.

AirProxy isn't liable for any damages or losses related to your use of the Services. We don't become involved in disputes between users, or between users and any third party relating to the use of the Services. When you use the Services, you release AirProxy from claims, damages, and demands of every kind — known or unknown, suspected or unsuspected, disclosed or undisclosed — arising out of or in any way related to such disputes and the Services. All content you access through the Services is at your own risk. You're solely responsible for any resulting damage or loss to any party.

5. Subscription

AirProxy offers one time 3-day trials and 30-day plans.

Your paid subscription (3-day or 30-day) will not automatically renew at the end of each billing cycle unless you manually renew the service for some or all of your proxies doing it via the Renew page or activate automatic renewals for it.

6. Payments

AirProxy services can be paid through credit card, bitcoin or and bank wire transfer. Specific terms for users of each payment method can be found in this section.

6.1. Automatic renewals by credit card

By providing an Authorization to collect automatic payment from your credit card (billing agreement), you give AirProxy the ability to collect or reverse fixed or variable amount payments from your credit card on a recurring basis until you cancel your Authorization.

If your Payment requires a currency conversion your credit card issuer, the amount of the Currency Conversion Fee will be determined at the time the applicable third party processes your payment and completes the transaction. You acknowledge that the exchange rate determined at the time of each payment transaction will differ and you agree to the future execution of Preapproved Payments being based on fluctuating exchange rates

AirProxy will send you an email notification after each automatic payment is made but won't send any notification before making such payments.

7. Paid subscription cancellation

By default, there is no automatic charge at the expiration date of your purchased service.

While we will be sad to see you go, you may stop paying for our services at any time simply by not manually renewing them.

After termination of any paid subscription plan, your proxies will be removed from your AirProxy account.

Automatic charges are only done if you agreed to be charged automatically at the end of each service expiration date from your billing panel and inserted the credit card details you want us to automatically charge. You can revoke the consent for automatic charges from your billing panel at the My Account page of airproxy.io at any time.

8. Refunds

You have 3 days to change your mind and get a refund. But remember to request a refund from the customer service. Making chargebacks is impolite and will get your account banned.

We will refund your order if you used our product fairly and it just did not solve your problem or we couldn't make it work on your end. This satisfaction guarantee is valid during the first 3 days from the moment of the purchase.

If you are asking a refund because you can't make our service work on your end but you previously failed to cooperate with our support and the 3 days refund period has expired because of late replies (more than 72 hours) from your end, you won't be eligible for a refund.

In the case of a refund, proxies for which the refund has been processed, will be removed from your account and you won't be able to continue using them. The invoice related to your purchase will be voided/adjusted. Your account details will be preserved.

Refunds for automatic payments will be given only if requested in 48 hours from the time you have been charged by sending an email to info@airproxy.io.

9. Deleting Your Account

You can delete your account at any time by communicating your request of termination to us.

You can terminate your account at any time. All provisions of this agreement survive termination of an account. All data created on AirProxy will be deleted at the exception of eventual invoices generated and traffic logs. We keep traffic logs after account deletion to be able to cooperate with local authorities if we are asked to.

10. Other Websites

If you follow a link to another website, what happens there is between you and them — not us.

AirProxy may contain links to other websites. (For instance, blog pages, documentation and user comments. When you access third-party websites, you do so at your own risk. We don't control or endorse those sites.

AirProxy partners with other companies (such as Stripe) for payment processing. When you paying for subscription, you're also agreeing to the payment processor's terms of service.

11. Our Rights

To operate, we need to be able to maintain control over what happens on our website. So in this section, we reserve the right to make decisions to protect the health and integrity of our system. We don't take these powers lightly, and we only use them when we absolutely have to.

AirProxy reserves these rights:

We can make changes to the AirProxy Site and Services without notice or liability.

We have the right to decide who's eligible to use AirProxy. We can cancel accounts or decline to offer our Services (especially if you're abusing them). In case you paid for any of our service and we don't don't think you are eligibile for its usage, we'll refund the unused remaining days on your purchased plan. We can change our eligibility criteria at any time. If these things are prohibited by law where you live, then we revoke your right to use AirProxy in that jurisdiction.

AirProxy is not liable for any damages as a result of any of these actions, and we retain the right to refrain from commenting on any such action.

12. Dispute Resolution and Governing Law

We're located in Vicenza, Italia, and any disputes with us have to be handled in Vicenza under the Italian law.

We at AirProxy encourage you to contact us if you're having an issue, before resorting to the courts. In the unfortunate situation where legal action does arise, these Terms (and all other rules, policies, or guidelines incorporated by reference) will be governed by and construed in accordance with the laws of the Republic of Italy, without giving effect to any principles of conflicts of law, and without application of the Uniform Computer Information Transaction Act or the United Nations Convention of Controls for International Sale of Goods. You agree that AirProxy and its Services are deemed a passive website and application that does not give rise to jurisdiction over AirProxy or its parents, subsidiaries, affiliates, assigns, employees, agents, directors, officers, or shareholders, either specific or general, in any jurisdiction other than the Republic of Italy. You agree that any action at law or in equity arising out of or relating to these Terms, or your use or non-use of AirProxy, shall be filed only in the state courts located in Vicenza, Italia, and you hereby consent and submit to the personal jurisdiction of these courts for the purposes of litigating any such action. You hereby irrevocably waive any right you may have to trial by jury in any dispute, action, or proceeding.

13. Service unavailability and responsibilities

We don't take liability for any economical loss due to the unavailability of our service.

We at AirProxy do everything we can to make the service you paid for available and usable. However, some downtimes may happen. In that case, we take no responsibilities for any loss (including direct or indirect economical loss), or damage cause by the unavailability of the services you purchased from us. We will anyway compensate all the time you couldn't use our service because of issues on our end by extending your subscription for at least the same time your purchased service wasn't usable.

14. Acceptable usage of the proxies

Usage of Unlimited Data is subject to fair usage. To help us identify whether you are using your Unlimited Data in accordance to fair usage, we monitor the amount of data you are using.

While we don't have fixed monthly usage data limits, we do monitor the proxies average data consumption. Should we notice an high usage that could put the sim card and/or our good relationship with the mobile operator(s) we cooperate with at risk, we reserve the right to refund you all the paid unused days left on your proxy and revoke access to it.

15. The Rest

These are our official terms and our rules for how things work. If you ever see confusing or conflicting information about any of this stuff, just check these terms — they're the last word. Thank you for reading them, and for using AirProxy!

These Terms and the other material referenced in them are the entire agreement between you and AirProxy with respect to the Services. They supersede all other communications and proposals (whether oral, written, or electronic) between you and AirProxy with respect to the Services and govern our future relationship. If any provision of these Terms is found to be invalid under the law, that provision will be limited or eliminated to the minimum extent necessary so that the Terms otherwise will remain in full force and effect and enforceable. The failure of either you or AirProxy to exercise any right provided for in these Terms in any way won't be deemed a waiver of any other rights.

These Terms are personal to you. You can't assign them, transfer them, or sublicense them unless you get AirProxy's prior written consent. AirProxy has the right to assign, transfer, or delegate any of its rights and obligations under these Terms without your consent. AirProxy will provide you notice via email, written notice, or by conspicuously posting the notice on our Site.

FIN

These updated terms went into effect on November 20th, 2020, at 3 p.m. Eastern European Time, and apply to all actions performed on AirProxy website and within its Services since then.