This page explains our terms of use. When you use AirProxy, you're agreeing to all the rules on this page. Some of them need to be expressed in legal language, but we've done our best to offer you clear and simple explanations of what everything means — hence the brief summaries in these blue boxes. The summaries, for the record, are not part of the official legal terms.
Welcome to AirProxy. By using this website (the “Site”) offered by AIRPROXY SRLS (together with its parents, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors — collectively, “AirProxy,” “we,” or “us”), you're agreeing to these legally binding rules (the “Terms”). You're also agreeing to our Privacy Policy and agree that you are responsible for compliance with any applicable local laws.
We may change these terms from time to time. If we do, we'll let you know about any material changes, either by notifying you on the Site or by sending you an email. New versions of the terms will never apply retroactively — we'll tell you the exact date they go into effect. If you keep using AirProxy after a change, that means you accept the new terms.
Creating an account with fake or stolen billing details is strictly forbidden and will lead to a KYC verification.
You can browse AirProxy website without registering for an account. But to use our paid services you'll need to register for an account. When you do that, the information you give us has to be accurate and complete. Don't use either invalid or someone else's data for your billing details or e-mail address. We reserve the right to ask a further verification (KYC) for accounts we suspect to be using fake details. Until the verification is complete, you won't be able to login to your account nor access any site from the proxy or proxies you purchased. No refunds will be given until the KYC procedure has been succesfully completed. We do this to discourage the use of our services for illicit purposes.
If you aren't comfortable in handing out your real data and/or completing a KYC verification procedure ("10).", you should NOT register NOR purchase our services.
You're responsible for all the activity on your account, and for keeping your password confidential. If you find out that someone's used your account without your permission, you should report it to info@airproxy.io.
To sign up for an account, you need to be at least 18 years old, or old enough to form a binding contract where you live.
This section is a list of things you probably already know you shouldn't do — break laws, abuse people, steal data, hack other people's computers, interfere with the proper working of web services, and so on. Please behave yourself. Don't do this stuff. We are not an anonimity service, nor we want to favor illicit activities and we cooperate with authorities if we are asked to.
We expect all of our users to behave responsibly and help keep this a nice place. Don't do any of these things on the Site and in the Services:
We also need to make sure that our Site is secure and our systems function properly. So don't do any of these things — most of which boil down to “don't mess with our system or use it in a way which could affect our other users.”
AirProxy isn't liable for any damages or losses related to your use of its Services. We don't become involved in disputes between users, or between users and any third party relating to the use of the Services. When you use the Services, you release AirProxy from claims, damages, and demands of every kind — known or unknown, suspected or unsuspected, disclosed or undisclosed — arising out of or in any way related to such disputes and the Services. All content you access through the Services is at your own risk. You're solely responsible for any resulting damage or loss to any party.
AirProxy offers one time 3-day trials and 30-day plans. No automatic renewals are activated by default.
Your paid plan (3-day or 30-day) will not renew automatically at the end of each billing cycle. To continue using the proxy you purchased, you need to manually renew it via the Renew page or activate automatic renewals for it.
AirProxy services can be paid through credit card and bank wire transfer. Specific terms for users of each payment method can be found in this section.
By providing an Authorization to collect automatic payment from your credit card (billing agreement), you give AirProxy the ability to collect or reverse fixed or variable amount payments from your credit card on a recurring basis until you cancel your Authorization.
If your Payment requires a currency conversion, the amount of the currency conversion fee will be determined at the time the applicable third party processes your payment and completes the transaction. You acknowledge that the exchange rate determined at the time of each payment transaction will differ and you agree to the future execution of Preapproved Payments being based on fluctuating exchange rates
AirProxy will send you an email notification after each automatic payment is made but won't send any notification before making such payments.
By default, there is no automatic charge at the expiration date of your purchased service.
While we will be sad to see you go, you may stop paying for our services at any time simply by not manually renewing them.
After termination of any paid subscription plan, your proxies will be removed from your AirProxy account.
Automatic charges are only done if you agreed to be charged automatically at the end of each service expiration date from your billing panel and inserted the credit card details you want us to automatically charge. You can revoke the consent for automatic charges from your billing panel at the My Account page of airproxy.io at any time.
You have 2 days to change your mind and get a refund. But remember to request a refund from the customer service. Making chargebacks is impolite and will get your account banned.
We will refund your order if you used our product fairly and it just did not solve your problem or we couldn't make it work on your end. This satisfaction guarantee is valid during the first 2 days from the moment of the purchase. Refunds for accounts requiring a KYC verification won't be given until the KYC verifcation process has been completed succesfully.
In the case of a refund, proxies for which the refund has been processed, will be removed from your account and you won't be able to continue using them. The invoice related to your purchase will be voided or a credit note will be generated. Your account details will be preserved.
Refunds for automatic payments will be given only if requested in 48 hours from the time you have been charged by sending an email to info@airproxy.io or contacting us via Telegram to the account @airproxy.
You can delete your account at any time by communicating your request of termination to us.
You can terminate your account at any time. All provisions of this agreement survive termination of an account. All data created on AirProxy will be deleted at the exception of eventual invoices generated and traffic logs. We keep traffic logs after account deletion to be able to cooperate with local authorities if we are asked to.
To prevent bad actors using our services to cover their illicit acts, we might enforce a KYC verification to let you keep using our services if we spot suspicious activity.
AirProxy may request to verify your identity if we suspect you signed up to our service using fake or stolen data or if we noticed supiscious browsing activity from the proxy you purchased.
Supiscious browsing activity include (but is not be limited to) using our proxies to try processing credit card payments and accessing websites for which using a mobile proxy on wouldn't add any benefit if not covering an illict act.
The KYC verification process requires you to send us a selfie with a clearly readable governament ID along with a picture of the card used for your payment of the service (only the first and last 4 digits should be visible - others can be blurred out.
If you aren't comfortable with completing a KYC procedure in case we request one for your account, you shouldn't register nor purchase our service. No refunds will be provided until the KYC verification has been completed succesfully.
To operate, we need to be able to maintain control over what happens on our website. So in this section, we reserve the right to make decisions to protect the health and integrity of our system. We don't take these powers lightly, and we only use them when we absolutely have to.
AirProxy reserves these rights:
We can make changes to the AirProxy Site and Services without notice or liability.
We have the right to decide who's eligible to use AirProxy. We can cancel accounts or decline to offer our Services (especially if you're abusing them). In case you paid for any of our service and we don't don't think you are eligibile for its usage, we'll refund the unused remaining days on your purchased plan (unless there's an open KYC verification request for your account). We can change our eligibility criteria at any time. If these things are prohibited by law where you live, then we revoke your right to use AirProxy in that jurisdiction.
AirProxy is not liable for any damages as a result of any of these actions, and we retain the right to refrain from commenting on any such action.
We're located in Vicenza, Italia, and any disputes with us have to be handled in Vicenza under the Italian law.
We at AirProxy encourage you to contact us if you're having an issue, before resorting to the courts. In the unfortunate situation where legal action does arise, these Terms (and all other rules, policies, or guidelines incorporated by reference) will be governed by and construed in accordance with the laws of the Republic of Italy, without giving effect to any principles of conflicts of law, and without application of the Uniform Computer Information Transaction Act or the United Nations Convention of Controls for International Sale of Goods. You agree that AirProxy and its Services are deemed a passive website and application that does not give rise to jurisdiction over AirProxy or its parents, subsidiaries, affiliates, assigns, employees, agents, directors, officers, or shareholders, either specific or general, in any jurisdiction other than the Republic of Italy. You agree that any action at law or in equity arising out of or relating to these Terms, or your use or non-use of AirProxy, shall be filed only in the state courts located in Vicenza, Italia, and you hereby consent and submit to the personal jurisdiction of these courts for the purposes of litigating any such action. You hereby irrevocably waive any right you may have to trial by jury in any dispute, action, or proceeding.
We don't take liability for any economical loss due to the unavailability of our service.
We at AirProxy do everything we can to make the service you paid for available and usable. However, some downtimes may happen. In that case, we take no responsibilities for any loss (including direct or indirect economical loss), or damage cause by the unavailability of the services you purchased from us. We will anyway compensate all the time you couldn't use our service because of issues on our end by extending your subscription for at least the same time your purchased service wasn't usable.
Usage of "Unlimited Data" is subject to fair usage.
While we don't have fixed monthly usage data limits, we do monitor the proxies average data consumption. Should we notice an high usage that could put the sim card, our good relationship with the mobile operator(s) at risk, or saturate the cell towers or our infrastructure and slow down the service for our other customers, we reserve the right to refund you all the paid unused days left on your proxy and revoke access to it. In any case, we'll always communicate with you before taking any such measure.
These are our official terms and our rules for how things work. If you ever see confusing or conflicting information about any of this stuff, just check these terms — they're the last word. Thank you for reading them, and for using AirProxy!
These Terms and the other material referenced in them are the entire agreement between you and AirProxy with respect to the Services. They supersede all other communications and proposals (whether oral, written, or electronic) between you and AirProxy with respect to the Services and govern our future relationship. If any provision of these Terms is found to be invalid under the law, that provision will be limited or eliminated to the minimum extent necessary so that the Terms otherwise will remain in full force and effect and enforceable. The failure of either you or AirProxy to exercise any right provided for in these Terms in any way won't be deemed a waiver of any other rights.
These Terms are personal to you. You can't assign them, transfer them, or sublicense them unless you get AirProxy's prior written consent. AirProxy has the right to assign, transfer, or delegate any of its rights and obligations under these Terms without your consent. AirProxy will provide you notice via email, written notice, or by conspicuously posting the notice on our Site.
These terms were created December 1st 2018, and apply to all actions performed on AirProxy website and within its Services since then.
Last update: October 22nd, 2022, at 4 p.m. Eastern European Time.